Games/ Candy Crush Saga/ Support
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Unable to play candy crush, soda, jelly. Etc keeps crashing.

Hazel_RoperHazel_Roper Posts: 2
in Support

Loading game then goes to a blank black screen, then back to main screen.each time it reduces the amount of games from 5 to 0. Help urgently required my many as I see it.

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Best Answer

  • CezdiamondCezdiamond Posts: 6,503 Community Manager
    Accepted Answer

    Hi Hazel- Welcome to King Care. I am sorry that you have been experiencing a problem with your games. Please let me know what model of device you are playing on, so that I can send you some troubleshooting steps. Thanks! 

    Have a lovely weekend! 

    Accepted Answer

    Got a great Candy Crush Saga tip for players? Share here to have your idea featured and win Gold Bars!

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Answers

  • Hey! Would you like to give us your opinion?

  • CezdiamondCezdiamond Posts: 6,503 Community Manager
    Accepted Answer

    Hi Hazel- Welcome to King Care. I am sorry that you have been experiencing a problem with your games. Please let me know what model of device you are playing on, so that I can send you some troubleshooting steps. Thanks! 

    Have a lovely weekend! 

    Accepted Answer

    Got a great Candy Crush Saga tip for players? Share here to have your idea featured and win Gold Bars!

    Flag · Helpful Woah! Sweet Love Haha
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