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Unable to play candy crush, soda, jelly. Etc keeps crashing.

Hazel_Roper
Hazel_Roper Posts: 2

Level 1
in Support

Loading game then goes to a blank black screen, then back to main screen.each time it reduces the amount of games from 5 to 0. Help urgently required my many as I see it.

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Best Answer

  • Cezdiamond
    Cezdiamond Posts: 6,498
    Answer ✓

    Hi Hazel- Welcome to King Care. I am sorry that you have been experiencing a problem with your games. Please let me know what model of device you are playing on, so that I can send you some troubleshooting steps. Thanks! 

    Have a lovely weekend! 

    Flag · Helpful Sweet Love Haha

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,498
    Answer ✓

    Hi Hazel- Welcome to King Care. I am sorry that you have been experiencing a problem with your games. Please let me know what model of device you are playing on, so that I can send you some troubleshooting steps. Thanks! 

    Have a lovely weekend! 

    Flag · Helpful Sweet Love Haha

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