Why can't I get a direct answer to my problem from King? I've seen other responses where they were

Linnie-2

told to click on the envelope on the top right of their screen where they would be helped with their issue? I lost all my boosters and still are getting kicked out of the game.  Is there nothing you can do to fix this?

StuckInATree

You might want to give this a read: https://care.king.com/en/candy-crush-saga/why-did-my-boosters-disappear#entry_19745

For your problem with the game kicking you out, this might help out: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios