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I use my computer, iphone and ipad. I am on 1330 and now my iphone and computer have gone back to 1

grannycarole
grannycarole Posts: 1

Level 1

How to I get them all on the same level. My computer is through facebook. The others are through the app.

Answers

  • Johnny_Ryall
    Johnny_Ryall Posts: 3,725

    Hello,

    It sounds like your game has lost it's connection to Facebook/Kingdom which is why your progress does not show right now.

    If you were connected to Facebook then please follow the steps in the video below:

    https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios

    If you were connected to the Kingdom then please open up the app and tap on the setting icon (bottom left) and then tap the orange icon and reconnect to your profile.

    If these steps do not work for you then please let me know.

    Kind regards,

    Johnny

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