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game has me back at level 1

Betty_RachaelBetty_Rachael Posts: 6
in Support

I went to sign on last night and it showed me at level 1 instead of 1507-1510 where I was at. Please reset my progress back to 1507 again. I have tried everything it suggested and so far nothing has worked. 

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Answers

  • CezdiamondCezdiamond Posts: 6,503 Community Manager

    Hi Betty- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

    Have a lovely weekend!


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  • Hey! Would you like to give us your opinion?

  • Betty_RachaelBetty_Rachael Posts: 6

    Hi Betty- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

    Have a lovely weekend!

    I am still at level 1... nothing was fixed please try again
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