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I purchased the mystery pack, (15.99) and it won't download.

Meghann
Meghann Posts: 1

Level 1
in Support

I keep clicking on it and it continues to say "your in app purchase has already been bought, your purchases will be restored". I try to restore them but nothing. 

Answers

  • MarkHawk
    MarkHawk Posts: 4,061

    Hi Meghann,

    I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

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