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I've tried all the tips I've seen on your site. I've tried going through Facebook. No luck. Everything is up to date. I do not want to hear that I must reload the app. If I have to start over, I'll quit!
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Hey lizardmom,
Seen this one too? https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios
A lot will depend as well on the model iPad you´re using. I hope it isn´t an iPad1,2 or Mini (1st generation) as these won´t work anymore for Candy.
I´d always go with the basics first, but if you already start by saying what you don´t want to hear, then it might be difficult to get this fixed ;-)
-Delete the Facebook app and the game app on your device
-Close all tabs in Safari and clear the browser cache by going to Settings > Safari > Clear History and Website Data
-Turn off the device and wait about 30 seconds to clear the cache
-Turn on the device again and download the game again from App Store (but not the Facebook app)
-Open Safari and log in to the correct Facebook account through the browser
-Open the game and reconnect it to Facebook
