When I try to play, it won't go past the loading stage for some reason. It's been this way for days.

Question

For whatever reason, the game wont load anymore. It gets to 100 percent, but then never progresses past that page, so can't play since it never actually gets to the game. Any suggestions?

Cezdiamond · Answer

Hi Sandi- Thanks for posting on King Care. I am sorry that you have been experiencing a problem loading your game.

Please could you try these troubleshooting steps: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

Let me know how you get on :-)