I never get any extra lives because

Suzie_Walker

The only time I have the option to accept the extra lives that friends send me is when I already have 5 lives.  Wouldn't it make more sense for the extra lives that are sent to be offered for acceptance after I have lost the lives the game gives?  This is very frustrating.  Also, I have never seen this envelope I see others talking about.

StuckInATree

Great stuff! As they say, better late than never!

StuckInATree

If you're accepting all the lives you've received when the game opens then it's no surprise you've not seen the envelope. When you get the initial pop up when you open the game, don't accept them and just close the box down instead. When you do that you should see the Mail icon where you'll be able to claim them when you need them. 

Suzie_Walker

Thanks so much Stuck, I will try that!!  For some reason I thought if you don't accept the lives when they are offered you don't get another chance... this makes sense

StuckInATree

You're welcome Suzie

Suzie_Walker

I finally saw my first envelope and I'm on level 1000, haha... should have come here sooner.  Thanks again!!

StuckInATree

Great stuff! As they say, better late than never!

JeremyDale1121

https://community.king.com/en/candy-crush-saga/discussion/comment/221638#Comment_221638

ok,thanks