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Lost progression

Aziz_BoujahmaAziz_Boujahma Posts: 3
in Support

i was on level 1866 or around their and lost everything. I tried to log on through Facebook which I do all the time and it still put me at level one. Please help me!!

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Answers

  • MarkHawkMarkHawk Posts: 4,061 Community Manager

    Hi Aziz,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care


    Welcome to the King Community! 
    No account yet? Sign up here in 2 seconds!

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  • Hey! Would you like to give us your opinion?

  • Aziz_BoujahmaAziz_Boujahma Posts: 3

    Hi Mark,

    i don't receive the message ????

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  • MarkHawkMarkHawk Posts: 4,061 Community Manager

    Hi Aziz,

    Please check the message/envelope icon top right corner (next to the Log out button)

    If you are having problems with seeing the icon then kindly try from another computer.

    Kind regards,

    - Mark, Team King Care


    Welcome to the King Community! 
    No account yet? Sign up here in 2 seconds!

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  • Aziz_BoujahmaAziz_Boujahma Posts: 3

    Mark,

    I tried to connect with a noter computer but there isn't message .

    what is the problem ?

    Thank you for your help.

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