Lost my score at Candy Crush Saga

Lidy_Nijhuis

i worked for about 2 yrs om getting a score of abt level 1000.

Last week the app was suddenly gone, even after reinstalling and login via Facebook, i was not able to get back my score.

Anybody an idea what else i can do?

StuckInATree

As long as you actively connected your game to Facebook beforehand, your progress will be saved and synced to it, removing the app won't effect that. If you did, when you reconnect to that account in the game again, the progress from the point where it was last synced will come up. What happens if you load the game directly in FB, does it appear where you were or is at level 1?

StuckInATree

As long as you actively connected your game to Facebook beforehand, your progress will be saved and synced to it, removing the app won't effect that. If you did, when you reconnect to that account in the game again, the progress from the point where it was last synced will come up. What happens if you load the game directly in FB, does it appear where you were or is at level 1?

Lidy_Nijhuis

Thank you stuck i a tree. I have deleted the App, and reinstalled via Facebook this time. Unfortunately, it still didn't work out and i am still back at level 5 instead of level >1000.

really hope someone is able to help me out.