back to level 1 on mobile phone 566 on pc help

Deborah_Barwick

since up dating to ios 10 on my mobile my candy crush has gone back to level 1 on my pc its still on level 566 any idea how to re synch it i have tried everything on here nothing works help thank you 

MarkHawk

Hi Deborah,

I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care