Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi Toni- Welcome to the King Care community. I am sorry I do not quite understand the problem that you are facing. Which boxes are you referring to?
Are you playing while connected to Facebook, do you mean the faces in the road map?
Here are some troubleshooting steps to help with connectivity problems:
- Please make sure that the game hasn’t been blocked on Facebook.
- Go to Facebook >> enter “Candy Crush Saga” in the search field and confirm OK to unblock the app. Please see this screenshot: https://www.diigo.com/item/image/4smwq/qo5h?size=o
- To unblock just click “Confirm” in the dialog box: https://www.diigo.com/item/image/4smwq/1ws5?size=o
- You can also try to send your progress from Facebook to your device. Simply click “Play on Phone” in the left corner when you have the game open on Facebook.
Let me know how you get on :-)
Have a sweet week!