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Lost progress back to level 1
Kristin_V.
Posts: 1
Level 1
in Support
Even though I'm connected to Facebook, all of my progress has been lost, I cannot see any of my info or any friends, and I cannot receive messages. I've tried deleting the app and re-istalling but it has not fixed the problem.
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Answers
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Hi Kristin,
I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care
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