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Unbelievable! All boosters disappeared again!

Traci_Comerford_
Traci_Comerford_ Posts: 13

Level 2

All of my boosters have disappeared again (this happened a year ago as you'll see in a previous post). I'm currently on level 1925, so I had accumulated a lot them (15 to almost 50 of every one). Pretty disappointed.

Best Answer

  • Former_User
    Former_User Posts: 42

    Level 3

    Answer ✓

    Hi Tracy, 

    I've just sent you a message which you can find by clicking on the mail icon in the top right of the main King Care page if on PC, or tapping the left hand menu if on Mobile/Tablet.

    Thanks!

«1

Answers

  • Former_User
    Former_User Posts: 42

    Level 3

    Answer ✓

    Hi Tracy, 

    I've just sent you a message which you can find by clicking on the mail icon in the top right of the main King Care page if on PC, or tapping the left hand menu if on Mobile/Tablet.

    Thanks!

  • Matthew_Reno
    Matthew_Reno Posts: 1

    Level 1

    Hi Tracy, 

    I've just sent you a message which you can find by clicking on the mail icon in the top right of the main King Care page if on PC, or tapping the left hand menu if on Mobile/Tablet.

    Thanks!

    Hey leo, I also have had this problem since last week's update.
  • José_Luis
    José_Luis Posts: 1

    Level 1

    edited November 2016

    Tengo el mismo problema

    I have the same problem

  • Mark_Stevens
    Mark_Stevens Posts: 1

    Level 1

    Same thing happened to me with my Kindle.  I am devastated!!  Is there anyway to get the boosters back??

  • kingkonga
    kingkonga Posts: 5

    Level 1

    I have sent several emails to king, contacted king community (as suggested) regarding my lost boosters with no actual personal response to rectifying the problem. it is amazing that you are a # 1 game in the world and this is how you treat your clientele. what I have learned from the king community is you have a lot of unanswered problems that are resulting in disgruntled clients that are now former clients. I have enjoyed this game up until now but feel that the lack of response to problems is a sure fire way to lose more customers. Ill try to be patient to see whether anyone gets back to me if not it just might be sign to move on to another game with another company.

  • kingkonga
    kingkonga Posts: 5

    Level 1

    Hi Tracy, 

    I've just sent you a message which you can find by clicking on the mail icon in the top right of the main King Care page if on PC, or tapping the left hand menu if on Mobile/Tablet.

    Thanks!

    I have sent several emails to king, contacted king community (as suggested) regarding my lost boosters with no actual personal response to rectifying the problem. it is amazing that you are a # 1 game in the world and this is how you treat your clientele. what I have learned from the king community is you have a lot of unanswered problems that are resulting in disgruntled clients that are now former clients. I have enjoyed this game up until now but feel that the lack of response to problems is a sure fire way to lose more customers. Ill try to be patient to see whether anyone gets back to me if not it just might be sign to move on to another game with another company - See more at: https://care.king.com/en/candy-crush-saga/unbelievable-all-boosters-disappeared-again#entry_74224
  • kingkonga
    kingkonga Posts: 5

    Level 1

    Tengo el mismo problema

    I have the same problem

    I have sent several emails to king, contacted king community (as suggested) regarding my lost boosters with no actual personal response to rectifying the problem. it is amazing that you are a # 1 game in the world and this is how you treat your clientele. what I have learned from the king community is you have a lot of unanswered problems that are resulting in disgruntled clients that are now former clients. I have enjoyed this game up until now but feel that the lack of response to problems is a sure fire way to lose more customers. Ill try to be patient to see whether anyone gets back to me if not it just might be sign to move on to another game with another company - See more at: https://care.king.com/en/candy-crush-saga/unbelievable-all-boosters-disappeared-again#entry_74224
  • kingkonga
    kingkonga Posts: 5

    Level 1

    Hi Tracy, 

    I've just sent you a message which you can find by clicking on the mail icon in the top right of the main King Care page if on PC, or tapping the left hand menu if on Mobile/Tablet.

    Thanks!

    I have sent several emails to king, contacted king community (as suggested) regarding my lost boosters with no actual personal response to rectifying the problem. it is amazing that you are a # 1 game in the world and this is how you treat your clientele. what I have learned from the king community is you have a lot of unanswered problems that are resulting in disgruntled clients that are now former clients. I have enjoyed this game up until now but feel that the lack of response to problems is a sure fire way to lose more customers. Ill try to be patient to see whether anyone gets back to me if not it just might be sign to move on to another game with another company - See more at: https://care.king.com/en/candy-crush-saga/unbelievable-all-boosters-disappeared-again#entry_74224
  • kingkonga
    kingkonga Posts: 5

    Level 1

    Same thing happened to me with my Kindle.  I am devastated!!  Is there anyway to get the boosters back??

    I have sent several emails to king, contacted king community (as suggested) regarding my lost boosters with no actual personal response to rectifying the problem. it is amazing that you are a # 1 game in the world and this is how you treat your clientele. what I have learned from the king community is you have a lot of unanswered problems that are resulting in disgruntled clients that are now former clients. I have enjoyed this game up until now but feel that the lack of response to problems is a sure fire way to lose more customers. Ill try to be patient to see whether anyone gets back to me if not it just might be sign to move on to another game with another company - See more at: https://care.king.com/en/candy-crush-saga/unbelievable-all-boosters-disappeared-again#entry_74224
  • Lotta_H
    Lotta_H Posts: 8

    Level 1

    edited November 2016

    Hi Tracy, 

    I've just sent you a message which you can find by clicking on the mail icon in the top right of the main King Care page if on PC, or tapping the left hand menu if on Mobile/Tablet.

    Thanks!

    The only answer you'll get is they have a problem with Android and they advise you to use the boosters at once. They also do this in a personal message. Why King are you not discussing this in open?For me this is the third time in 10 months it has happened. Pretty useless by King not being able to fix this.

Hey! Would you like to give us your opinion?