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I passed level 414 then when I went back in it set me back to 414 after it took me forever to get past it. Not fair I had to use a lot of extras and finally passed it only to get sent back?
All I can think of is, at the end after you passed, when it's adding up all your candies and finalizing, if you back out of the level or close the game without the score fully completing, it will not pass you through. If that's not the case, I would take a screenshot of your score and send an email through the game, (where your settings are "contact us") you'll definitely get an answer faster and they'll be able to look into your account to see what possibly happened.
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My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
I saved up my gold bars to purchase 6 hours of unlimited lives and it is no longer giving me that option. What the heck?!!!
This discussion was created from comments split from: I keep getting the no internet connection message on Candy Crush.
Hi! I spun my daily reward wheel and recieved my 2hr colour bomb. But it won't activate. Any ideas please? X
Hello, good day. I am sending an email from Iran. We connect with VPN to play your game. For several days now, it keeps saying "Please restart or try again later". It keeps saying "Please do not reinstall the game". It cannot connect. It cannot go online and cannot use the rewards. What happened???
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
