lost all of my progress when i updated my ipad!! HELP

Liv_Bopp

I was up to level ~1400 on my ipad.  I backed up that ipad via itunes before I purchased a new ipad.  When I got my new ipad I set it up using the backup so I would not loose my levels. HELP!! I lost all my levels and now even my old ipad which had all my levels now lost all my levels.  HELP!!! 

Cezdiamond

Hi Liv- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

Have a lovely weekend!