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Game crashes every time I try to play on IPad mini. Have tried disconnecting from FB and reconnecti

grams3135
grams3135 Posts: 1

Level 1
in Support

Game crashes, tried disconnecting thru FB and then it won't reconnect.  Even if it does reconnect game still

crashes, have not been able to play for weeks!

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Hi grams3135-  Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your iPad crashing. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios

    Please also see our list of recommended devices to be sure that yours is fully compatible https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices

    Let me know how you get on :-) 

  • Ken-3
    Ken-3 Posts: 40

    Level 3

    If it is permitted (which I assume it must be) I can share the ipa file for version 1.80.1 (up to level 1970) which will work on your iPad 2. Maybe someone from King can confirm that there's no personal information contained in the file. The procedure is simple, you delete the app from your iPad and from iTunes on your computer. You then copy the ipa file to the appropriate iTunes folder on your computer then you sync your iPad to the computer and copy the file to the iPad. I BELIEVE that should work. Since it's a free app, I don't think the file is tied to a specific device.

Hey! Would you like to give us your opinion?

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