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Lost levels on older Nook
My 9 year old has been playing on a Nook. I was going set up a hidden Facebook account to save his progress so I could move his prigress to a new device I'm getting him for Christmas. Unfortunately this morning his progress is gone. He had completed level 368 and now it has dropped him back to level 1. He has worked hard to get to this level. Help! How can I recover his progress?
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Answers
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Hi Scott,
I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care
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