Candy crush on my iPad crashes

Heidi-5

When I hit play my iPad goes back to my iPad home page. I have deleted the app and reinstalled. I've deleted a bunch of other apps to give more space. I've disconnected from facebook. Nothing works. I'm running iOS 9.3.5

Cezdiamond

Hi Heidi-  Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your iPad crashing. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios

Please also see our list of recommended devices to be sure that yours is fully compatible https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices

Let me know how you get on :-) 

Have a sweet Sunday! 

Heidi-5

This did not solve my problem. I have already tried all these things

Heidi-5

Hi Heidi-  Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your iPad crashing. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios

Please also see our list of recommended devices to be sure that yours is fully compatible https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices

Let me know how you get on :-) 

Have a sweet Sunday! 

This did not help-problem still exists

Cezdiamond

This did not solve my problem. I have already tried all these things

Hi Heidi- Did you check that your model of iPad is fully compatible with our games? https://support.apple.com/en-us/HT201471

Ken-3

If it is permitted (which I assume it must be) I can share the ipa file for version 1.80.1 (up to level 1970) which will work on your iPad 2. Maybe someone from King can confirm that there's no personal information contained in the file. The procedure is simple, you delete the app from your iPad and from iTunes on your computer. You then copy the ipa file to the appropriate iTunes folder on your computer then you sync your iPad to the computer and copy the file to the iPad. I BELIEVE that should work. Since it's a free app, I don't think the file is tied to a specific device.

Heidi-5

If it is permitted (which I assume it must be) I can share the ipa file for version 1.80.1 (up to level 1970) which will work on your iPad 2. Maybe someone from King can confirm that there's no personal information contained in the file. The procedure is simple, you delete the app from your iPad and from iTunes on your computer. You then copy the ipa file to the appropriate iTunes folder on your computer then you sync your iPad to the computer and copy the file to the iPad. I BELIEVE that should work. Since it's a free app, I don't think the file is tied to a specific device.

Thanks Ken. I'm past level 1990 so not sure it will help me but might help others with the same problem.