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mystery gift box

pauley_b
pauley_b Posts: 2

Level 1

I recently purchased a bundle which was to include a mystery gift box, but like several others, have not received anything resembling a mystery gift box, just a mystery. 

Why does King not openly answer this question rather than inboxing users who have asked this question previously? 

Where's the item and why is the answer such a closely guarded secret? 

Best Answer

  • Former_User
    Former_User Posts: 42

    Level 3

    Answer ✓

    Hi Pauley_b,

    We are openly answering the posts in question first in order to notify the players we've sent them a message. When it comes to purchases we always send a private message (as you will see in the message I've sent you) is because we generally need the purchase receipt or confidential details which should not be shared publicly.

    Thanks and awaiting your reply! 

Answers

  • Former_User
    Former_User Posts: 42

    Level 3

    Answer ✓

    Hi Pauley_b,

    We are openly answering the posts in question first in order to notify the players we've sent them a message. When it comes to purchases we always send a private message (as you will see in the message I've sent you) is because we generally need the purchase receipt or confidential details which should not be shared publicly.

    Thanks and awaiting your reply! 

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