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Gold bar punches billed but not received.
Rubylinscheid
Posts: 2
Level 1
in Support
Try to buy gold bars then get a message that App Store couldn't be connected. The order doesn't go through, no gold bars received, but then my card gets charged. I tried to purchase 3 times, never received gold bars but was billed 3 times......totally unexceptable!!
0
Answers
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Hi Rubylinscheid,
I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care
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