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lost everything

Bev_Howells
Bev_Howells Posts: 3

Level 1

My app deleted automatically from my iPhone. I tried to reload but lost all my gold bars & rewards. I was not connected to facebook. Tried to recover  through email but still starts on level 1. Can you help as I've lost all rewards & levels.

Best Answer

  • Cezdiamond
    Cezdiamond Posts: 6,497
    Answer ✓

    Hi Bev-  Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

    Have a sweet weekend!

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,497
    Answer ✓

    Hi Bev-  Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

    Have a sweet weekend!

  • Bev_Howells
    Bev_Howells Posts: 3

    Level 1

    Hi

    I cannot find an envelope in the top right hand corner off my screen?

  • Bev_Howells
    Bev_Howells Posts: 3

    Level 1

    Hi Bev-  Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

    Have a sweet weekend!

    Hi I cannot find the envelope in the top right hand corner of my screen?
  • Cezdiamond
    Cezdiamond Posts: 6,497

    Hi

    I cannot find an envelope in the top right hand corner off my screen?

    I have resent the message so the envelope should flash again, please let me know if you can see it now :-)

Hey! Would you like to give us your opinion?