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Game is not sincing between computer and my phone
Romana_Golova
Posts: 3
Level 1
in Support
I'm playing candy crush on my computer level 1511 now I wanted to play on my phone but there I'm in level 254 even if it's saying it was synchronised successfully. Tried log out and in again,tried different phones nothing changed.
Thank you for your reply and solving this problem .
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Answers
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Do you have the latest update installed? If you don't then your game won't show the higher levels. Go to the app store and check this out. If you have it then it might be an idea to delete the app and start over with connecting/synchronizing:
https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android
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Maybe I didn't write my problem properly. I tried everything possible from logging out to uninstalling but nothing changed at all. In my phone my icon with my picture is on level 275 but I can see all the levels I passed on the computer with stars on them until the level I'm now in my computer 1525.I can also play that level but it doesn't syncing with my phone if I pass it, so I have to play the same level in my computer again to move on. I took screenshots to make it clear but I can't put them here. Hope now is understandible what is wrong .
Thank you for your reply .
Romana
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How can I sinc my 3 devices? 2 phones and one computer..
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@serene4854 Hi and welcome , you should only need to sign into each device with the same account and they should automatically sync. although this can sometimes take one a little time to cathc up if you change devices to quickly.
Post below explains more if you have devices not on the same level
Thank you
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Hi and welcome to the community.
Please check this link also.
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Can anyone help please? The other day I cleared browsing history and then found I was logged out of FB. I logged back in but Candy Crush on FB is now not synced with Candy Crush on Windows 10.
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