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Lost level progress

Piggybutt26
Piggybutt26 Posts: 1

Level 1

My app was crashing, I deleted it and then reinstalled it but now I lost all my game progress. I didn't login through Facebook and the email option doesn't work. Is there a way for me to get back my game progress with my username? 

Best Answer

  • MarkHawk
    MarkHawk Posts: 4,061
    Answer ✓

    Hi,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

Answers

  • MarkHawk
    MarkHawk Posts: 4,061
    Answer ✓

    Hi,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

  • Chen_Erica
    Chen_Erica Posts: 2

    Level 1

    Hi,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

    hi Mark, my mother-in- law has faced the same problem, could you please kindly also help me?

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