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I hate this website, using it is like playing CC. I can't find my question. It took a long time to figure out how to see replies. You can't then go back to the questions at the same place.
Anyway, I had to re-install CC because it would not load (I tried your recommendations first). As you know, the boosters disappeared. I never got an answer, just a canned email with a ticket #3839381, which I didn't know what to do with. After much searching, I came across the post from Johnny, 2 months old, that said boosters are associated with one's device, not with the game and were meant to be used immediately. This was news, why was there no such explanation on the game?
I can't believe you don't have a history of an account's status, including boosters. I'm pretty mad and don't expect an answer, satisfactory or otherwise; but I need to vent. I hate playing CC now, since I harbor a grudge. Luckily I'm at an ugly level 1179, which I hate, so if I stop playing, it will just be a bad memory.
Take it easy, it's been swell.
If you're saving up your boosters and you're not using them, then do you really need them in the first place. I mean, the game gives you a free daily booster. Plus you can get more with the promotions. If you are playing and not progressing, then use the items, don't hoard them.
If the game isn't designed to save them then that's how it is unfortunately.
It's your game so it's your rule. However the players should be made aware of it during the game and not be blindsided after it's too late.