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When you complere level 50 you should gain access to Dreamworld. You cannot progress to new levels in the Dreamworld until the equivalent full episode has been completed in regular candy.
Hi Rosedach,
My hooty owl disappeared for awhile as well. (As StuckInATree said, you have to complete level 50 in candy crush.) There was an update on Wednesday and my owl is back after the update. Make sure you're updated by going to your app store. After updating give your device a restart.
Good luck! I hope you get it back, if not send an email through the game (settings, "contact us")
Jilly