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Lost all my progress in candy crush saga

Prabha_Raju

As I started to play I was asked for some password then I was at level 1. Tried starting it again but no help... I was at level 1218 but now I have to start from level 1

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Prabha_Raju

I have received your message

Prabha_Raju

I didnot receive any private message

Cezdiamond

Hi @Prabha- I have sent you another message, please can you check if you can see it?

There should be an envelope icon next to the profile icon in the top right hand corner of the screen.

Thanks!

Prabha_Raju

I didnot receive any message

Cezdiamond

Hi Prabha- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

Have a lovely week!