Why is CC carshing on ipad2 and iphone 4s you are not looking after your customers properly

Simon_Morley

Why does King feel that customers who play games on older devices are no longer of use to them???  Many of us cannot afford to update our devices - we are sensible people who cant afford to go into debt.  Utterly disgusted as been playing CC for years and upto level 2117 but now unable to play anymore.  KING you should be ashamed of yourself

Tony_Mc

Hi Simon,

Thank you for posting this here on King Care.

Please find some more detailed information here https://care.king.com/en/candy-crush-saga/rewards-966708925#entry_73300

Please note that Apple has stopped releasing iOS updates for these devices. Also, by no means have we mentioned that a new iOS device should be bought. 

Kindest regards,

Tony - King Care Team