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What's going on with people not being able to get onto CC Saga?
I am writing on behalf of several CC Saga fans that are having difficulty trying to access the game from their mobile devices. They are all telling me the same thing - they click on the app and it starts loading and then the screen goes black or it takes them back to their "desktop" (lack of a better word). It just shuts the game down. I asked what mobile devices they are using and it seems that most are on their iPads. One wrote that she was having the same problem on her iPhone. Someone wrote that they were having trouble on their tablet but unfortunately I can't find the original post to let you know which tablet it was. I've been working with these fans for a couple of days now. They are very frustrated. I am starting to think that it might be an Apple issue because they are reporting iPad and iPhone mostly. Can someone at King please check into this further and, if necessary, can someone contact Apple or whomever to find out how this can get resolved? These frustrated fans haven't been able to play the game for a couple of weeks now.
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Best Answer
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Hello Elsa,
Thank you for posting about this.
We have just created a thread for this topic:
Some of our games are no longer compatible with certain iOS devices so we cannot guarantee that the game will perform as intended. Please feel free to share this link with your group and let other players know about this.
If you have any question, please let me know.
Kind regards,
Johnny
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Answers
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Hello Elsa,
Thank you for posting about this.
We have just created a thread for this topic:
Some of our games are no longer compatible with certain iOS devices so we cannot guarantee that the game will perform as intended. Please feel free to share this link with your group and let other players know about this.
If you have any question, please let me know.
Kind regards,
Johnny
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Thanks Johnny for responding. I will definitely send all this information to the group. I had sent them information to play the game on the King website but some couldn't get in. If this information doesn't help them then I will have to write here again asking for more information regarding using the King website.
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