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Due to frustration of not being able to complete this level within 20 moves I looked on a Candy Crush tips website and the demo video for level 1963 has 35 moves but my game only allows me 20 moves
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It's not a bug, levels get revised sometimes so the best thing to do is check the wiki page to confirm if you're seeing something different in a video: http://candycrush.wikia.com/wiki/Level_1963
