Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Reverted back to level 1 when I updated app on Iphone 6
mjandrasits
Posts: 2
Level 1
in Support
Hi - my iphone 6 just reverted back to level 1 when I updated the candy crush in the app store. I have logged out of facebook, logged back in, uninstalled facebook, reinstalled facebook. Nothing. I noticed the app when I went to log a message seemed to think my email address is jm... My email address for facebook is meg...Maybe that is the problem? But I cannot find a way to fix the email address on candy crush
Please help me since I am on level 2126 which you can see from my facebook page. HELP!
0
Answers
-
I've seen this happen to a lot of iOS users and this generally solves it: go into Safari and make sure you are logged into your FB account from the FB site directly. If you've already done that, clear cache from Safari and try again. When you hit connect in the game it should sign you into that account.
0 -
I followed what you said and still no luck - Any other suggestions? I am still showing level 2 (because I played level 1 to see whether it would kick it into gear) but on Facebook via my computer I am on level 2126I've seen this happen to a lot of iOS users and this generally solves it: go into Safari and make sure you are logged into your FB account from the FB site directly. If you've already done that, clear cache from Safari and try again. When you hit connect in the game it should sign you into that account.
0
