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Trouble with sending and receiving lives.
Carol_Parker
Posts: 26
Level 3
in Support
When I open the game on my laptop, I cannot "send to all friends" on the right side. If I click each one individually, it shows the same (send to all) when I replay the level. When I open the game, it always shows the same 2 friends to" send extra moves" to. I am also not receiving lives from friends.
Answers
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Hi Carol!
Have you tried playing the game on King.com? I've never had any issues after switching so it might work for you as well.
I saw on another thread a step by step instruction on how to transfer your game progress to King.com:
1) Go to King.com and login then click on settings (cog wheel, top right corner of screen)
2) Choose Account
3) Enter your password
4) Click on Synchronizing/ Connect to Facebook
5) Click on the two arrows to initiate the sync
You can see the tutorial here: https://care.king.com/en/candy-crush-saga/how-can-i-transfer-my-progress-from-facebook-to-the-king-website
Once done your progress is synchronized and you should now be able to send and receive lives without any issues.
Cheers :-)
