Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Have you already gone through the recommended troubleshooting steps: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios
If that doesn't change anything then will have to wait for the CCS update which should solve things, they've managed to do it for CCSS and FHSS said that they working on it: https://care.king.com/en/bubble-witch-2-saga/problems-with-your-games-crashing-loading-on-certain-ios-devices