Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Purchased 50 gold bars, only received 30

Order number: GPA.1378-1491-9458-01281

I purchased 50 gold bars as part of a special deal that included a mystery box too, which failed to materialize also.

Ticket ID 4203412 has now been open for almost 5 working days and I have no meaningful reply.You took £3.99 out of my account on a promotion that was meant to give me 50 gold. I only received 30 gold.You have been fraudulent and I want my gold and compensation.

Accepted answers

MarkHawk

Hi Dan,

I am sorry that you have experienced an issue with your purchase. I have manually completed your transaction and you will have all items available next time you play the game from your mobile device.

Thanks for highlighting this and I wish you lots of fun playing Candy Crush Saga :-)

Kind regards,

- Mark, Team King Care

All comments

MarkHawk

Hi Dan,

I am sorry that you have experienced an issue with your purchase. I have manually completed your transaction and you will have all items available next time you play the game from your mobile device.

Thanks for highlighting this and I wish you lots of fun playing Candy Crush Saga :-)

Kind regards,

- Mark, Team King Care

Welcome! 👋

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Accepted answers

MarkHawk

Hi Dan,

I am sorry that you have experienced an issue with your purchase. I have manually completed your transaction and you will have all items available next time you play the game from your mobile device.

Thanks for highlighting this and I wish you lots of fun playing Candy Crush Saga :-)

Kind regards,

- Mark, Team King Care

All comments

MarkHawk

Hi Dan,

I am sorry that you have experienced an issue with your purchase. I have manually completed your transaction and you will have all items available next time you play the game from your mobile device.

Thanks for highlighting this and I wish you lots of fun playing Candy Crush Saga :-)

Kind regards,

- Mark, Team King Care

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

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