I lost my progress on my ipad how can i recover it

Barb_Bryant

I lost the progress I made in the game on my ipad. it is still there on my computer

through facebook but I could also play it on my ipad and now its back to level one.

I tried uninstalling and re-installing on the ipad with no luck

Cezdiamond

Hi Barb- Thanks for posting on King Care. 

Please could you try these steps?

-Delete the Facebook app and the game app on your device again

-Close all tabs in Safari and clear the browser cache by going to Settings > Safari > Clear History and Website Data

-Turn off the device and wait about 30 seconds to clear the cache

-Turn on the device again and download the game again from App Store (but not the Facebook app)

-Open Safari and log in to the correct Facebook account through the browser

-Open the game and reconnect it to Facebook

Let me know how you get on, thanks! :-)

Have a sweet week!