Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Since updating the other day, Candy Crush Saga will not load on my IPAD. I loaded on my Kindle, but
Ann_Mitchell
Posts: 5
Level 1
in Support
it started at the beginning Episode and not where I was on level 1500 and something. Is there anyway to sync my game to my Kindle? I really do not want to start all over again. Very frustrated!
0
Best Answer
-
KingsPinn, you guys did something last week that fixed the problem (with so remaining issues) where I was able to play on my IPAD2. It would still crash at times, but now It will not completely load up again. It will crash at various times in the loading process. What is going on?
0
Answers
-
If you open up the game on your iPad and connect the game to a Kingdom account (the little orange icon in the settings) then you can use this account and login to it on the Kindle so it will carry your progress over.
If you need any help with this, let me know
0 -
I clicked on the orange icon and the game went out. I have no idea if it connected. On my kindle game in the settings, there is no icon for my account? Your other FAQ said to do this. Where do I get into my account and why did the other answer not work?
0 -
Thank you for correcting the glitch in the program for IPAD 2. I am now back on the game at the level I was on. Yes! I am having trouble connecting to Facebook, tho.
0 -
KingsPinn, you guys did something last week that fixed the problem (with so remaining issues) where I was able to play on my IPAD2. It would still crash at times, but now It will not completely load up again. It will crash at various times in the loading process. What is going on?
0 -
When it crashes and I double click there is a window open with the end of one of my candy crush games. When I click on that it opens and I click on end, it crashes, too. If I don't open it and flip it off my screen to close it out and then open the app again, it will still crash somewhere in the loading process. Since posting the above, it did open the game once, I played it. Yea! But, when the screen was supposed to change to the road map to move me to the next level, it crashed again. I am now going thru the same crashing during loading as above. Help!
0 -
Ann, I don't work for King, I just enjoy the games and try and help here a little.
There are a lot of threads about the iOS issues that might help you:
https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios
https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices
0
