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Candy crush not loading

Sara_Graham
Sara_Graham Posts: 1

Level 1
in Support

candy crush will not load on my iPad. As soon as I click on it and press play it takes me back to the home screen.

Its been a couple of weeks now that I've not been able to play, but before it went off I had paid to unlock the next phase. I was going to buy 10 gold bars for .79p but it kept telling me it couldn't connect to iTunes. It did however let me purchase the 50 gold bars, but then I realised I'd been charged for both! 

Answers

  • Johnny_Ryall
    Johnny_Ryall Posts: 3,725

    Hello.

    Please check your King Care inbox (top right on a computer or in the left hand menu on mobile) as I have sent you a message about this.

    Kind regards,

    Johnny

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