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Can you please restore my progress after my kindle lost progress?

Carol_Martin_2
Carol_Martin_2 Posts: 3

Level 1
in Support

I have had my Kindle Fire since 2011. I have been working on Candy Crush since 2012 or 2013 with my mom as a bonding activity. Due to the Kindle's age, it has started acting strange recently and I wanted to back up my Candy Crush progress. I created a Facebook account for the sole reason of preserving my progress. However, once I logged in on my Kindle, I lost all my progress! I have tried logging out, re-logging in, restarting, hard shut down, etc. Nothing will restore my progress. Could you please restore it? I am on level 265 in regular and 151 in Dreamworld.

Answers

  • Johnny_Ryall
    Johnny_Ryall Posts: 3,725

    Hello.

    Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.

    Kind regards,

    Johnny

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