How to get lost progress back?

Sushien_Garg

i was playing candy crush in my iphone and was not connected to facebook to save the progress and i tried connecting to facebook but instead of saving all the progress after connecting to facebook it just refreshed the game and whole progress was lost and it showed me to start again from level 1.(i was on 600+ level and dont wanna start all over again)

Johnny_Ryall

Thank you for your post.

I have checked your game account and your game progress is saved and it is still available. You only need to go into the app and reconnect to the relevant Facebook/Kingdom account and your progress will return.

To reconnect with Facebook please make sure first that you are logged in to the right account within the Facebook app/browser. Then on the home screen for Candy Crush. Tap to connect.

To reconnect to Kingdom. Go to the game settings (bottom left) and tap the orange Kingdom icon. Here you can input your credentials.

I hope this information helps.

Kind regards,

Johnny