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I am on game number 56 but whenever i start the game it shows me to start all over again ? why
box_office
Posts: 1
Level 1
in Support
sometimes when I begin it is loading the game and just when Iam about to start the game it shuts off and i have to click on the candy crush icon again to start. why is this happening. I play on my mobile and is dowloading on my mobile.
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Answers
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Hi there- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your device crashing. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android
Please also see our list of recommended devices to be sure that yours is fully compatible https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices
Let me know how you get on :-)
Have a sweet week!
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