Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
I had to restore factory settings on my device and can't recover
Gina_Frazier_
Posts: 1
Level 1
in Support
I have an email associated with my device. I can't get my progress back after restoring factory settings. The app is reinstalled and I can log in but I'm at level one? It's a different device than the one I'm using.
0
Answers
-
Hi Gina- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)
Have a lovely week!
0
