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How to recover my level 440
Jimi_Kelly
Posts: 3
Level 1
in Support
I have finished my last game 440, next level suppose to be 3 Quest but out of sudden unable to load and therefore I deleted the apps and download again, but have to start all over again with new game L1.
How can I recover my Level 440?
Please help..
Regards
Jimi Kelly, email: Kelniu.8855@yahoo.com
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Best Answer
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Hello,
Thank you for your post.
I have checked your game account and your game progress is saved and it is still available. You only need to go into the app and reconnect to the relevant Facebook/Kingdom account and your progress will return.
To reconnect with Facebook please make sure first that you are logged in to the right account within the Facebook app/browser. Then on the home screen for Candy Crush. Tap to connect.
To reconnect to Kingdom. Go to the game settings (bottom left) and tap the orange Kingdom icon. Here you can input your credentials.
I hope this information helps.
Kind regards,
Johnny
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Answers
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Hello,
Thank you for your post.
I have checked your game account and your game progress is saved and it is still available. You only need to go into the app and reconnect to the relevant Facebook/Kingdom account and your progress will return.
To reconnect with Facebook please make sure first that you are logged in to the right account within the Facebook app/browser. Then on the home screen for Candy Crush. Tap to connect.
To reconnect to Kingdom. Go to the game settings (bottom left) and tap the orange Kingdom icon. Here you can input your credentials.
I hope this information helps.
Kind regards,
Johnny
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Hi Johnny,
Thank you very much for guiding me to restore my level 441.
However, I was unable to restore all my previous booster i.e. 23 Colorful balls and 7 candy&sweet, 1 hand & 2 hammers..
Kindly assist once again.
Regards
Kelly hp. 91895557
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I'm glad to hear that you are once again connected in the game.
For information about lost boosters in our game, please refer to this thread:
https://care.king.com/en/candy-crush-saga/boosters-messages-842482091
Kind regards,
Johnny
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Hi,
After a PC reset (a Microsoft Surface), I cannot login and restore my levels (close to 400) on Candy Crush Saga. The app says no account found for email. I have tried password reset in vain.
Please assist in restoring account and thanks for creating such an addicting game.
Kind regards
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