Sign Up!

New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

Lost my progress after update

MDPetersen
MDPetersen Posts: 1

Level 1

After new app update it crashed  so i reinstalled and lost all my progress i was on level 109 pls hel

Answers

  • Johnny_Ryall
    Johnny_Ryall Posts: 3,725

    Hello.

    Thank you for posting.

    I have just restored your progress. Please make sure you are connected to Facebook/Kingdom in order to see this.

    To reconnect with Facebook please make sure first that you are logged in to the right account within the Facebook app/browser. Then on the home screen for Candy Crush. Tap to connect. To reconnect to Kingdom. Go to the game settings (bottom left) and tap the orange Kingdom icon. Here you can input your credentials.

    Kind regards,

    Johnny

Hey! Would you like to give us your opinion?