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Lost all my progress after re-installing Candy Crush...NO BACKUP???
SapphireOwl
Posts: 1
Level 1
in Support
Ok, I am desperate. I was on level 847 (yeah, it took about 3 years), I just re-installed the game on my iPhone SE because it kept crashing, but it reset back down to level 1. I was never connected with Facebook, so none of my info is saved there. But when I type in my email to log in, it says it's invalid.
There is NO WAY I am starting all over. How can I get my progress back??? I tried restoring my phone, backing up icloud, etc, etc, but nothing.
PLEASE HELP!!!
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Answers
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Hello.
Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.
Kind regards,
Johnny
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