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Mobile Candy Crush connecting to wrong FB account
Michael_Morris-2
Posts: 1
Level 1
in Support
I have two FB accounts (1 personal, 1 work-related). I have been playing candy crush for 2 years on FB (on my windows machines) and on iOS, connected to my personal FB account. NEVER on the work related account.
2 days ago, even though I was not logged into the work related account in any way on my phone at the time, Candy Crush decided that it should connect to the work related account - and reset all progress as a result. I was able to log out of FB in the game and by logging into the kingdom restore my progress, BUT -- I can now ONLY see the work related account when trying to connect to FB... even if I am 100% logged out of ANY account on my phone.
I tried starting the game on the windows/Facebook platform & then going back to the app, tried resetting the phone.
nothing changed.
please help!
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Answers
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Try this out, if you have the FB app, uninstall it (can reinstall after0). Next, go into Safari and make sure you are logged into the correct FB account from the FB site directly. If you've already done that, clear cache from Safari and try again. When you hit connect in the game it should sign you into that account.
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