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My candy crush reset to level 1

Philip_Page
Philip_Page Posts: 1

Level 1
in Support

I was on second to last episode in candy crush level 2097 I think! With the new update I was reset to the beginning!!! Can you help?? I was just using my phone no Facebook or website just the app! I just made an account with you guys can you get me back to where I was????

Answers

  • MarkHawk
    MarkHawk Posts: 4,061

    Hi Philip,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

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