Sign Up!

Lost all of my progress with update???

Kelli_King
Kelli_King Posts: 1

Level 1

the recent update crashed my game so I had to reinstall.  In doing so, I lost all my progress and boosters (putting me at level 1).   This is incredibly frustrating and disappointing.   It is not recognizing my email (didn't join using facebook originally)  so I need help restoring my progress.  

Answers

  • Johnny_Ryall
    Johnny_Ryall Posts: 3,725

    Hello.

    Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.

    Kind regards,

    Johnny

Hey! Would you like to give us your opinion?