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Level 1
the recent update crashed my game so I had to reinstall. In doing so, I lost all my progress and boosters (putting me at level 1). This is incredibly frustrating and disappointing. It is not recognizing my email (didn't join using facebook originally) so I need help restoring my progress.
Hello.
Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.
Kind regards,
Johnny