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How to restore back the game level in my phone without the facebook account?
Hi, I'm John from Malaysia. I use guanjoonhan@gmail.com in the kingdom as the registered account. I can't really remember my id but I have synced it using the gmail address when I play. I have tried to login again but failed, I don't know why. I really want to restore the level and continue playing Candy Crush Candy. I don't want to start from Level 1 again. I'm very frustrated at the moment, can someone help me? Kindly reply back to me as soon as possible...
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Answers
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Hi John,
I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care
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