King Games won't load on Facebook

Kylie_Winton

I have not checked all the King Games on Facebook as yet, but so far 3 King games won't load. They include Bubble Witch 3 Saga, Candy Crush Saga and Candy Crush Soda Saga. Bubble Witch 3 Saga is stuck in the downloading phase of loading, somewhere at about 3 %, Candy Crush Soda Saga is loading but has taken 5 mins just to reach 5%. Candy Crush Saga on the other hand is just a blank page, and after 5 attempts to refresh and several to shut down and restart my browser, and even to open the game on different browsers, the blank page is all I get. Candy Crush Soda Saga page is not at 7% of loading the game. Don't just ignore the issue, and please fix this. 

Cezdiamond

Hi Kylie- Thanks for posting on King Care. Thanks for posting on King Care. I'm delighted to see that you've discovered the latest and most exciting adventures of Stella and friends in Bubble Witch Saga 3. 

I am very sorry that you have been experiencing a problem loading your games. I can understand your frustration. Let's get you back on track :-)

Please can you follow our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

Let me know how you get on :-)

Have a lovely weekend! 

Judy_Divvens

The thread that was posted no longer opens, but the problem with some games loading on Facebook or Gameroom is still a real issue. I even did a factory restore. Still not downloading/ or installing

installing.