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Did not receive $15.99 game bundle I purchased Jan. 20th, on my iphone

Jason_Hanson
Jason_Hanson Posts: 1

Level 1
in Support

Did not receive $15.99 game bundle I purchased Jan. 20th, on my iphone. ITunes shows the charge, but it was never sent to my phone app, or facebook app. How do I get my money back or the bundle sent?

Answers

  • Johnny_Ryall
    Johnny_Ryall Posts: 3,725

    Hello.

    I just read your post.

    I'm sorry to hear that this happened. If you could please get back to me and attach a copy of the email purchase receipt and also let me know the email address that you use to synchronize with Facebook/Kingdom then I will look into this for you.

    Kind regards,

    Johnny

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